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Align Management News Digest

February 2005

Communication key to adaptable workplaces

EMPLOYERS and managers will have to start communicating effectively with workers if modern and adaptable workplaces are to develop in Ireland according to a study which will was published this week.

The Forum on the Workplace of the Future report highlights the disadvantages of women and those with lower skills. It criticised the under-utilisation of the workforce due to insufficient employee involvement and participation noting uneven investment in training and `life-long learning'.

The report comes as the Government has failed to publish legislation to transpose the EU Directive on Information and Consultation of employees which is due to come into force for larger companies later this month. The British government has its legislation in place for the past year and the Irish proposals will be fairly similar when published later this year.

The two-year study of modern workplaces is a social partnership initiative under the terms of the Sustaining Progress pay deal. Both IBEC and the ICTU have been careful to ensure that neither side faces any additional statutory or performance burdens arising from the study.

According to some members of the Forum in recent months there have been attempts by the Department of Enterprise, Trade and Employment to side-step responsibility for promoting better workplace consultation. The project found more favour with the Department of the Taoiseach which runs its own social partnership section managed by Philip Kelly who has been effective chair of the Workplace Forum for the past ten months.

The report found in Irish firms and organisations:

  • Skill gaps in literacy, numeracy and foreign languages
  • Weaknesses in management competencies and leadership abilities
  • Lagging behind other EU states in `life-long' education
  • Failures to communicate and consult effectively with staff
  • Insufficient employee involvement and participation
  • A lack of `family-friendly' working arrangements
  • Nearly one-third of Irish workers have not achieved pass Leaving Cert standard
  • The study slams the serious under-utilisation of women's high standards of education and skills as well as unequal treatment in key areas such as pay and employment in management
    roles.

    The report follows an extensive survey of managers and employees conducted by the National Centre for Partnership and Performance that found many Irish workers were kept `in the dark' about new products or services, financial performance or organisational strategies.

    Critics of the Forum study described it as "as lightweight, aspiration and more like a best-practice guide". It is intended that regular national workplace surveys will be undertaken similar to the Workplace Employment Relations Surveys (WERs) conducted every few years in Britain for its Department of Employment.

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